The platform

Modular products. One connected operation.

Adopt one or run them together. Each product stands on its own, and every product makes the others stronger.

ZIP · ZagOps Interoperability Portal

One login for everyone, from the dishroom to the boardroom.

Enterprise SSO, identity, and an embedded password wallet. Role-based access shows each employee only the tools they need, and removes them from every system in a single action when they leave.

  • One username and password across the entire stack
  • New hires get the right access on day one
  • Frontline cybersecurity: fewer credentials, smaller attack surface
  • Fewer IT support tickets and password resets
ZAM · ZagOps Aggregated Messaging

Secure messaging across every brand, location, and role.

One place for your entire organization to communicate, with context-aware routing that understands complex hierarchies. No WhatsApp, no group texts, no missed messages in a scheduling app no one checks.

  • Cross-brand, cross-location communication in one feed
  • Franchisee, brand, and employee hierarchies respected
  • AI consolidation surfaces what actually needs attention
  • Governed by the same permissions as the rest of your stack
Before & after

The same systems. A better way to work.

ZagOps doesn't ask you to replace the technology your business depends on. It changes how your people access it, navigate it, and communicate across it.

Without ZagOps

People work around the technology.

  • Access is fragmented. Employees navigate different logins, applications, and entry points to get their jobs done.
  • Finding the right tool takes effort. People have to remember which system to use and where to find what they need.
  • Communication is scattered. Important messages are scattered across channels, applications, and conversations.
  • Managers absorb the friction. Access issues, password resets, and questions about where to find information become part of their daily workload.
  • Access is harder to manage. Onboarding, role changes, and departures create ongoing work to maintain up-to-date access.
With ZagOps

The technology works around the needs of the people using it.

  • One clear starting point. ZIP gives employees a simpler, more consistent way to access the applications they need.
  • Access aligned with the job. People get access based on their role and organizational needs, with centralized access management.
  • A single, governed layer for communication. ZAM brings organizational messaging together and helps route information to the appropriate people.
  • Less administrative friction. Managers spend less effort helping people navigate access and more time running the operation.
  • Greater control across the employee lifecycle. Access can be provisioned and removed as people join, change roles, or leave.

The technology doesn't have to change. The experience does.

ZIP connects your team members to the tools they need. ZAM connects your team members to each other, no matter where they work. Together, they unify your business.

The distinction

Integration connects systems. Interoperability enables operations.

Most restaurant groups have invested in integration: point-to-point connections that pass data between two tools. Few have achieved interoperability: a single environment where people, access, and data actually move together across every brand, location, and role.

Integration point solutions

  • Two tools exchange data through a brittle connector
  • Access, identity, and reporting stay siloed per vendor
  • Every new system multiplies the connections to maintain
  • Your team manually bridges the gaps every single day

Interoperability the ZagOps layer

  • One identity and access model governs the entire stack
  • People and data move across brands, locations, and roles
  • New vendors slot beneath the layer, no new seams
  • The complete operational picture, in one place