Here’s what ZagOps does
ZagOps gives every employee one login and one clear place to work —
branded for your organization and matched to their brand and location.
STARTERS
New hires automatically receive the right access across every system on day one. No more manual account creation above store.
WORKERS
Employees see clear buttons for the jobs they do (Schedule, Inventory, Accounting…) instead of vendor names.
They stop asking “which app is this in?”
LEAVERS
When someone leaves, their access is removed across every system immediately. No leftover logins. No shared passwords still in use.
One login. One home screen.
Clean access from the first day to the last.
More locations. More tools.
More confusion.
Most restaurant groups already live with this. As locations and brands were added, the tools multiplied. The confusion came with them — and slowly became normal.
01
High turnover makes access work constant
With turnover often exceeding 100–170%, someone is always creating and removing access across multiple tools. This work never stops. It just grows with the organization.
03
Leftover access grows as you grow
When someone leaves, their access often remains. Shared logins make clean removal harder. The larger the group, the more leftover access accumulates.
02
Different tools at different locations confuse employees
Franchise mandates, brand requirements, and phased rollouts mean the tools change by location. Employees move between stores or brands and no longer know which system to use. The confusion multiplies with every new job.
04
Above-store teams become the glue
Instead of running the business, managers and support staff spend time provisioning accounts, resetting access, and explaining which tool to use where.
What started as a small inconvenience is now built into the way the organization runs.
This problem has grown overlooked for too long.
Here’s what we built to fix it today.
ZagOps is the neutral platform that sits above the tools restaurants already use. It does not replace your
existing systems — it connects them.
It has two core parts:
ZAGOPS INTEROPERABILITY PORTAL
(The Access Layer)
The identity and access foundation of the platform.
It governs who can get into which tools, across every location and brand, from a single control point.
A job-based home screen. Access that starts when someone is hired and ends when they leave.
ZAGOPS AGGREGATED
MESSAGING
(The Communication Layer)
The messaging layer that sits on the same foundation.
Because access and communication share the same controls, information and permissions stay aligned across the organization.
One place to communicate across locations, brands, and roles.
Unifying people and tools is the foundation.
What comes next is why that foundation matters.
WHY CHOOSE ZAGOPS
Built for multi-unit complexity
Designed specifically for operators running multiple locations and brands with different tools and high turnover.
Vendor-neutral by design
ZagOps does not sell POS, inventory, scheduling, labor, or accounting systems. We have no incentive to lock you into one vendor’s stack.
Purpose-built for restaurants
Horizontal identity tools were never designed for the realities of restaurant operations. ZagOps was.
Sits above the tools you already use
We connect people and systems without replacing what you already have in place.
Funded Directly by Our Clients
Meet The Team
Michael Rockford
Chief Information Officer
Katie Martin
Chief Operating Officer
Saverio Ferraro
Chief Executive Officer
Justin
Ludlow
Chief Technology Officer
COLLABORATION
Our Trusted Partners
We have collaborated with leading industry partners to deliver comprehensive, scalable, and ultra secure solutions that drive business growth and success.
